Help and support
Questions about your workspace go to its help desk; questions about the product, sign-in trouble, or anything that looks broken come to us.
Getting started
The first-time tour points at the four things a new member needs: asking the assistant, the Sources page, making a collection, and uploading to it. It appears once on the workspace page and can be shown again here.
Product support
Contact
Resources
Before you write
Every setting and dropdown in the product has a question mark beside it with a full explanation and a worked example. For sign-in problems, your workspace owner can reset two-factor and check single sign-on; for anything else, the form below reaches us directly.
Ask the support assistant
Coming soon. A support assistant that answers from the product documentation and this page, with the same grounding rules as the workspace assistant: it cites what it read and says when it does not know.
Until then, the form below reaches a person. Nothing you type here is sent to a model.